Nominee: Matt Newlon
Nominated by: Isa Momoh
Nomination:
Matthew Newlon of IST's Procurement Group is truly one of the County's best customer service employees. Matthew's professional courtesy, empathy, patience and positive attitude makes him a superb candidate for this award. Matthew always maintains a smile and professionalism even when situations turn hectic. More than once, he has been able to immediately provide service recovery to recapture a customer's faith in Procurement services. Matthew is always sought out by internal and external IST customers for services. He is a joy to work with and I feel privileged work with him.
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