Wednesday, October 3, 2007

Customer Service Hero Nominee: Linda Gaskey



Nominee: Linda Gaskey


Nominated by: Bunny Brown




Nomination:

Linda serves on the Helpdesk that takes calls, mainly for the Department of Social Services staff. I have watched her in action and she gives her full attention to the customer. If she doesn't understand something, she asks for clarification and doesn't try to rush them. She always speaks in a respective and helpful way. The customers have developed a trust with her and that is very important when you are trying to help them resolved an outstanding issue or get a question answered.

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