Customer Service Hero Nominee: Ken Tripp

Nominee: Ken Tripp

Nominated By: Barbara Lansche

Nomination:

Ken is tireless in his efforts to make the County work environment up-to-date with the best hardware available. He is always pleasant and quick to help customers understand why he has made decisions that affect them and their work. He works very hard to meet the needs of his customers by providing them with the best computer hardware to do their jobs. He has made sure the County has appropriate processes in place to identify and keep track of equipment. Although it can be very tempting to "reuse" or recycle older model hardware, Ken is quick to point out how doing so can create more headaches than using new.

He is truly my Customer Service Hero!