Take a look at some of the e-mails sent to our IST-Praise mailbox:
"Just wanted to say what a wonderful job Brandon Smith did today helping me with a document that I was struggling with. He was helpful and did not make me feel like an idiot for asking the questions that I asked."
"I would like to nominate Wendy Smith for a Star Perks Card.
Unfortunately, because Wendy and I are at different locations, I do not get the opportunity to work with her often, but when I do, it is a wonderful experience. She is always pleasant to deal with it and takes care of issues quickly and efficiently. She has been particularly helpful in helping me with invitations for the new Help Desk location at the HMA. I have asked Wendy to take care of several issues for me over the last several weeks and she has done so quickly, with a smile and has asked if there is anything else she can do to help.
THAT is excellent customer service.
Thank you, Wendy."
"Congratulations are in order for Candice Broadie, who is moving on to a new position with Mecklenburg County in project management with County Finance and IT. Candice has been a terrific asset to AMH over the past couple of years as she managed three significant IT projects successfully. We wish her well and appreciate all that she has done for AMH. Of her many contributions perhaps the most significant was that of teaching AMH staff the detail of the RFP process and, through project management and facilitation, enabling those teams to take ownership of the replacement process and thereby setting the stage for confidently selecting our next software packages."
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