The County's new voicemail system, CallXpress, will be available to all employees on Monday, November 12. Here's what employees need to know about this new system:
-The system migration will begin after 6 p.m. on Friday, November 9. Voicemail will not be available during that weekend.
-No existing phone numbers will change.
-The remote access number for voicemail, (704) 336-2802, will not change.
-Department Voicemail Champions are already using the new voicemail system and will be training with the new system during the week of October 23
.-Limited training seats are available for other employees. To register for this one-hour training session, please contact Dorothy Morrow at Dorothy.Morrow@MecklenburgCountyNC.gov
-Training materials, including a quick reference card and voicemail coach, will soon be available in MeckWeb.
We will provide more updates as we get closer to implementing the new system. Thank you!
Information Services & Technology
Information Services & Technology
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