Customer Satisfaction Surveys

Our 2007 Customer Satisfaction Survey was recently e-mailed to 2,500 customers from County agencies and the City of Charlotte. The service areas included in this survey are:

- Technology Help Center
- Desktop Services
- Telecommunications
- Project Management
- CRM
- Applications/Data
- IT Purchasing

Customers were asked to complete the survey by Thursday June 28. Please remember that the service that you provide over the next week will leave the most lasting impression on our customers as they complete these surveys!

Customer Service Solutions, Inc. will provide the results when the survey is completed.

To view the Customer Satisfaction Survey, please visit http://newmeckweb/C6/ISTADMIN/Administrative%20Forms/2007ISTCSSurvey%20(3).doc.

We recently completed surveys for the following areas:

- Server
- Network Services
- SMS
- Mainframe Data Center
- Security